E-commerce & Online Retail
Turn every WhatsApp, Instagram, and web conversation into a sale. Recover abandoned carts, manage orders, and delight shoppers with AI-powered support.
30%
Faster Resolution
3x
Cart Recovery Rate
50%
More Repeat Sales
24/7
Customer Support
Online sellers face unique challenges that generic tools can't address. Brevux is built specifically for conversational commerce.
Up to 70% of carts are abandoned. Without timely, personalized follow-ups via the channels your customers prefer, that revenue is gone forever.
Customers reach out on WhatsApp, Instagram, email, and web chat. Without a unified inbox, messages get lost and response times suffer.
Agents waste hours looking up order statuses across different systems. Customers get frustrated with slow, inaccurate updates.
From first visit to repeat purchase, Brevux automates the entire customer journey.
1
Customer Browses & Adds to Cart
Brevux tracks cart activity and triggers automated messages if the cart is abandoned after 1 hour.
2
AI Engages on Their Preferred Channel
Send personalized recovery messages via WhatsApp or Instagram with product images, discount codes, and direct checkout links.
3
Order Placed & Auto-Tracked
Once ordered, customers get automatic shipping updates, delivery notifications, and tracking links — all in the same conversation.
4
Post-Purchase Follow-Up
7 days after delivery, request reviews. 30 days later, send re-order nudges for consumable products. Build lasting loyalty.
Automatically detect abandoned carts and send multi-step recovery sequences via WhatsApp. Include product images, personalized discounts, and one-click checkout links.
Auto-trigger after 1 hour of inactivity
Multi-step sequences with smart timing
Personalized discount codes per customer
Abandoned Cart Recovery
Customers can check order status, request returns, and get shipping updates directly in their chat. Agents see full order history in one click.
Real-time order status in conversation
Automated return and refund workflows
Integration with Shopify, WooCommerce, and more
Order Management & Tracking
Automatically identify high-value customers based on lifetime value and order history. Route them to priority queues with dedicated SLAs.
Auto-tag VIP customers by spend tier
Priority routing with 10-min first response SLA
Customer 360 view with full purchase history
VIP Customer Management
Whether you sell on Shopify, WooCommerce, or your own platform, Brevux adapts to your workflows.
Turn Instagram DMs and WhatsApp messages into orders. Share product catalogs, accept payments, and confirm orders — all in chat.
AI chatbots handle order tracking, returns, and FAQs automatically. Humans step in only for complex issues, reducing support costs by 40%.
Automated review requests, re-order reminders, and loyalty program updates keep customers coming back.
Manage conversations across multiple storefronts and brands from a single dashboard with team-based routing.
Ready to transform your customer conversations with Brevux? Start your free trial today.
No credit card required. 14-day free trial.