Hospitality & Travel
From booking to checkout, manage every guest interaction across WhatsApp, Instagram, and web chat with personalized, automated service.
50%
Faster Guest Response
35%
More Direct Bookings
4.8/5
Avg Guest Rating
40%
Less Front Desk Load
Hotels and travel businesses need to deliver personalized service at scale while managing complex guest operations.
Guests expect instant responses on their preferred channels. Front desk staff can't keep up with messages across WhatsApp, email, and OTA platforms.
Without guest preference data, every interaction starts from scratch. Returning guests expect to be recognized and remembered.
Room upgrades, spa bookings, and dining reservations are often missed because communication happens too late or not at all.
Automate and personalize every touchpoint from booking to post-stay.
1
Booking & Confirmation
Guests book via WhatsApp or web chat. Instant confirmation with booking details, directions, and pre-arrival preferences form.
2
Pre-Arrival Engagement
24 hours before check-in, send personalized welcome messages with room details, upgrade offers, and special requests confirmation.
3
During Stay Services
Guests message for room service, housekeeping, or recommendations. AI handles routine requests; staff manages special needs.
4
Post-Stay Follow-Up
Automated thank-you messages, feedback collection, and loyalty program enrollment turn one-time guests into repeat visitors.
Centralize all guest communications in one inbox. Whether they reach out on WhatsApp, Instagram, or your website, your team responds from a single dashboard.
Unified inbox for all guest channels
Smart routing to departments (concierge, housekeeping, F&B)
15-minute first response SLA tracking
Guest Messaging Hub
Guests book, modify, and check reservation status through conversational channels. Automated confirmations and reminders reduce no-shows.
Conversational booking via messaging
Pre-arrival preference collection
Automated check-in/check-out notifications
Reservation Management
Build rich guest profiles with stay history, preferences, dietary needs, and feedback. Recognize returning guests and personalize every interaction.
Complete stay and preference history
Loyalty tier auto-management
Personalized offers based on past behavior
Guest Loyalty & Profiles
From boutique hotels to resort chains, Brevux elevates your guest experience.
Manage reservations, room service requests, and maintenance through messaging. Reduce front desk queues and improve response times.
Accept reservations, share menus, and handle dietary requests via WhatsApp. Send promotions and event notifications to past diners.
Book tours, send meeting point details, and share itineraries through conversational channels. Handle group bookings efficiently.
Automate check-in instructions, local recommendations, and checkout reminders. Manage multiple properties from a single dashboard.
Ready to transform your customer conversations with Brevux? Start your free trial today.
No credit card required. 14-day free trial.