Return Authorization
Pre-tuned for retail — drop in, customise the copy, ship.
PRE-BUILT FLOWSFlow 1 Flow 2 Flow 3
Three flows, ready on day one.
Loyalty Milestone Reward
Pre-tuned for retail — drop in, customise the copy, ship.
Complaint Escalation
Pre-tuned for retail — drop in, customise the copy, ship.
STACK-NATIVE
Plays well with your retail stack.
Salesforce Lead-Deal Sync
HubSpot
Salesforce
Shopify
Slack
n8n
PAIN → SOLVE
What hurts today, and what we ship to fix it.
Pain
- Returns clog the store and clog the call center at the same time.
- Loyalty milestones happen in the database and never reach the customer.
- Complaints escalate to social media because nobody answered the DM.
Solve
- Built to issue return authorisations on WhatsApp with the receipt and a label in two taps.
- Designed to surface loyalty milestones the moment they unlock so the customer sees the reward, not the rule.
- Engineered to catch complaints across every channel and route them to the right manager before they reach a public review.
CUSTOMER QUOTE
Pending — we ship case studies as customers go live. Want to be the first retail story we publish? Reply to walid@brevux.com.
CHANNEL STRATEGY
Where retail customers actually are.
We don't make you pick. Connect every channel your retail buyers use, with one inbox and one customer record.
WhatsApp
Instagram
Email
TikTok
WHAT GETS SET UP
Retail day-one, preconfigured.
3custom fields
Pre-tuned schema
- store_id
- loyalty_tier
- last_purchase
3workflow templates
Battle-tested flows
- Return Authorization
- Loyalty Milestone Reward
- Complaint Escalation
21integrations ready
Stack-native
- CRM sync
- Commerce
- Channels
WALK A REAL FLOW
Returns made effortless.
1. Return request2. AI policy check3. Authorise4. Send label