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RETAIL

Brevux for Retail.

In-store and online retail support with inventory management, returns, loyalty programs, and omnichannel customer service.

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3
custom fields preconfigured
3
workflows pre-tuned
Day 1
ready, not weeks
PRE-BUILT FLOWS

Three flows, ready on day one.

Flow 1

Return Authorization

Pre-tuned for retail — drop in, customise the copy, ship.

Flow 2

Loyalty Milestone Reward

Pre-tuned for retail — drop in, customise the copy, ship.

Flow 3

Complaint Escalation

Pre-tuned for retail — drop in, customise the copy, ship.

NATIVO AO STACK

Plays well with your retail stack.

Salesforce Lead-Deal Sync
HubSpot
Salesforce
Shopify
Slack
n8n
PAIN → SOLVE

What hurts today, and what we ship to fix it.

Pain
  • Returns clog the store and clog the call center at the same time.
  • Loyalty milestones happen in the database and never reach the customer.
  • Complaints escalate to social media because nobody answered the DM.
Solve
  • Built to issue return authorisations on WhatsApp with the receipt and a label in two taps.
  • Designed to surface loyalty milestones the moment they unlock so the customer sees the reward, not the rule.
  • Engineered to catch complaints across every channel and route them to the right manager before they reach a public review.
CUSTOMER QUOTE

Pending — we ship case studies as customers go live. Want to be the first retail story we publish? Reply to walid@brevux.com.

CHANNEL STRATEGY

Where retail customers actually are.

We don't make you pick. Connect every channel your retail buyers use, with one inbox and one customer record.

WhatsApp
Instagram
Email
TikTok
O QUE É CONFIGURADO

Retail day-one, preconfigured.

3custom fields
Pre-tuned schema
  • store_id
  • loyalty_tier
  • last_purchase
3workflow templates
Battle-tested flows
  • Return Authorization
  • Loyalty Milestone Reward
  • Complaint Escalation
21integrations ready
Stack-native
  • CRM sync
  • Commerce
  • Channels
PERCORRA UM FLOW REAL

Returns made effortless.

1. Return request2. AI policy check3. Authorise4. Send label
Trigger
Return request
AI step
Check eligibility
Branch
If: in window
Action
Send return label

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